Your heat pump is an important part of your home because it delivers year-round comfort. But, like any home comfort system, it’s likely to experience some problems every now and then.

Let’s go over these troubles and how much they might cost to fix, so you’ll have some idea before you call an HVAC technician. Some of the most likely heat pump repair problems include:

  • Heat pump won’t turn on
  • Heat pump won’t turn off
  • Heat pump won’t defrost
  • Heat pump won’t cool
  • Heat pump won’t turn on after changing thermostat
  • Heat pump won’t heat

1. Heat Pump Won’t Turn On

There are plenty of reasons why your heat pump won’t turn on, so we suggest checking all of them. Sometimes they are as simple as fixing a thermostat setting or replacing your air filter.

Here’s what to check:

  • Is your thermostat on the right setting? If you want cooling, make sure it’s set to “cool,” “auto” and that your setting is lower than the current temperature. If you want heat, it should be set to “heat,” “auto” and your setting should be greater than the current temperature. If you have a programmable thermostat, replace the batteries if the screen appears jumbled or blank.
  • Has the circuit breaker been tripped? Your heat pump won’t be able to run if it doesn’t have power. Reset the appropriate breaker if it’s facing the outside of the electrical panel.
  • Is the air filter dirty? A dirty air filter is troublesome for your heat pump. If you can’t see light through it, it’s time to replace it.

If these steps don’t correct the problem, you’ll need to call a heating and cooling company like Airtech Cooling & Heating.

Estimated Repair Cost

This issue can be complicated, so how much it costs to fix it will depend on what’s wrong.

2. Heat Pump Can’t Shut Down

If it’s extremely hot or cold outside, your heat pump may need to run longer than normal to achieve your desired temperature.

If the weather is typical, check that your thermostat is set properly and running normally. If the fan setting is at “on,” the blower motor on your air handler will go 24/7. So, it’ll sound like your heat pump is working all the time. Constantly using the blower can keep humidity levels under control, but it’ll also increase your electrical bills.

If your thermostat is set correctly, there are several other problems that could be causing your heat pump to run all the time. They include:

  • A new thermostat that isn’t appropriate for your heat pump.
  • A malfunctioning compressor contactor, which regulates the flow of electricity.
  • Leaky ductwork.

Estimated Repair Cost

This can be related to many issues, so your heat pump repair cost will depend on the problem and how complex it is.

3. Heat Pump Can’t Remove Ice Buildup

Occasionally during cold weather, your heat pump will temporarily go into cooling mode. This will dissolve light frost and ice that naturally accumulates on the coils. A heat pump that becomes heavily iced over may have difficulty heating your home or shut down completely.

Here are a few reasons why this might be taking place:

  • Your heat pump doesn’t have sufficient airflow because it’s obstructed by snow, bushes or yard debris.
  • Your gutters are dripping water on top of your heat pump, causing an icy buildup.
  • A part is not working, which may include the reversing valve, relays, controls or sensors.
  • The outdoor fan motor is damaged, dying or dead.
  • Your heat pump has a refrigerant leak. This is possible if you’re hearing bubbling or hissing sounds. Or if you discover a sweet, formaldehyde-like odor near the outdoor unit.

Estimated Repair Cost

Like we discussed before, there are many reasons why your heat pump won’t defrost. But here are a few estimated costs for some of these issues. Keep in mind your cost may vary based on your heat pump brand, model and the extent of the issue.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the kind of refrigerant your heat pump uses. R-22 Freon is higher priced since it’s no longer being manufactured.

4. Heat Pump Isn’t Cooling

Just like a heat pump that won’t turn on, a heat pump that won’t cool can be linked to many troubles. We suggest checking for:

  • Right thermostat settings
  • Tripped circuit breakers
  • A clogged air filter
  • Ice on your heat pump

If there’s nothing faulty with your thermostat, circuit breakers or air filter, you’ll need assistance from an HVAC technician to identify a problem with your ductwork or an iced-over heat pump. Like we reviewed earlier, a heat pump that won’t defrost might have a problem with its reversing valve, outdoor fan motor or a refrigerant leak.

Estimated Repair Costs

These repair costs are estimates. Your total cost may vary based on your heat pump brand, model and the scope of the concern.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the type of refrigerant your heat pump uses. R-22 Freon is more expensive since it’s no longer being manufactured.
  • Seal leaky ductwork: Depends on house size.

5. Heat Pump Isn’t Starting After Upgrading the Thermostat

If your heat pump won’t turn on after switching the thermostat, the problem is probably connected to your new thermostat. While you can use just about any thermostat with a furnace, the same isn’t true for heat pumps, especially if you need backup or emergency heating.

You can test your new thermostat by changing the fan mode to “on.” If you don’t hear the blower motor running in your air handler, there’s probably a problem with the thermostat.

A couple other common thermostat problems include:

  • Wiring was done wrong.
  • Thermostat isn’t interacting with heat pump.
  • Thermostat is in emergency heat mode, which involves a reset.

It’s recommended to have a heating and cooling professional recommend a thermostat and expertly install it. That way, you’ll avoid any compatibility or wiring issues.

Estimated Repair Costs

The cost of professional thermostat installation depends greatly on what type of thermostat you want. While programmable thermostats are cheaper, they lack the sophisticated features and convenience of a smart thermostat.

6. Heat Pump Won’t Heat

A heat pump that won’t heat is linked to similar problems with a heat pump that won’t cool. We recommend checking for:

  • Correct thermostat settings
  • Tripped circuit breakers
  • A dirty air filter
  • Ice on your heat pump

An icy heat pump or leaky ductwork will require the assistance of an HVAC technician. Ductwork is hard to reach since it’s found behind walls and multiple issues can cause your heat pump to freeze up.

Estimated Repair Costs

These repair costs are estimates. Your total cost may vary based on your heat pump brand, model and the extent of the concern.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the kind of refrigerant your heat pump uses. R-22 Freon is pricier since it’s no longer being made.
  • Seal leaky ductwork: Depends on house size.

Take Care of All Heat Pump Problems Quickly and Affordably with Help from Local Experts

Dealing with a malfunctioning heat pump can be irritating, but not when you contact Airtech Cooling & Heating. Our experts have been delivering the quality, affordable heat pump repair Sarasota homeowners have relied on since 1991. Contact us at 941-377-7956 to request your free estimate now.

Average repair costs are sourced from Fixr, which compiles estimates based on nationwide averages.